Terms of service

Effective Date: July 18th, 2025

Welcome to the Headie store at https://www.headie.com, an online shop (the “Site”) offered by WM Headie LLC (“Headie”, "us", "we", or "our" as the context may indicate). By accessing or using the Site and services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our Site or making any purchases. If you do not agree with these Terms, do not use our Site.

THIS DOCUMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY PLACING AN ORDER FOR PRODUCTS FROM THIS SITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS. YOU MAY NOT USE THE SITE, OR ORDER OR OBTAIN PRODUCTS FROM THIS SITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT AT LEAST 21 YEARS OF AGE OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

1. General Information

1.1 Acceptance of Terms: By accessing or using our Site, you agree to abide by these Terms, and acknowledge that your personal data will be processed in accordance with our Privacy Policy.
1.2 Changes to Terms: We reserve the right to modify or update these Terms at any time. Any changes will be posted to the Site, and the effective date will be updated accordingly. Continued use of the Site after such modifications constitutes your acceptance of the new Terms.
1.3 Minimum Age: You must be at least twenty-one (21) years or older to use the Site. If you are not twenty-one (21) or over, you must exit and cease use of the Site.

2. Account Information

2.1 Account Creation: To make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately if you suspect any unauthorized use of your account.
2.2 Accuracy of Information: You agree to provide accurate, current, and complete information when creating your account or placing an order.

3. Products, Orders, and Pricing

3.1 Product Availability: We make efforts to ensure that products are available as listed. However, we do not guarantee the availability of any product and reserve the right to discontinue or modify the availability of products at any time without prior notice.
3.2 Product Descriptions and Images: While we make efforts to ensure that product descriptions, prices, images, and other content on our website are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, and we may change or update information at any time without prior notice. While we make efforts to display the colors and images of products on the Site as accurately as possible, we cannot guarantee that your computer monitor’s display of any product’s color will be accurate, or that individual products will not have color variation. Certain product weights, measurements, and other descriptions on the Site are approximate, and may vary from actual product attributes.
3.3 Order Acceptance and Cancellation. Orders you place on the Site are not able to be canceled or changed by you after they are submitted. You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us, and we are not obligated to sell the products to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
3.4 Pricing. All prices posted on this Site are subject to change without notice. Headie cannot confirm the price or availability of an item until after your order is placed and accepted by us. Headie reserves the right to cancel any orders containing pricing or availability errors. Unless otherwise noted, all prices are listed in USD and exclude applicable taxes and shipping fees. Tax values shown during checkout are estimates, and the final values will be displayed on the order confirmation email issued to you.
3.5 Payment. We accept various forms of payment as displayed on our site. By submitting an order, you authorize us to charge your chosen payment method for the total amount of your purchase, including all applicable taxes and shipping fees. You represent and warrant that any payment method information you supply to us is true, correct, and complete, that you are duly authorized to use the payment method for the purchase, and that you will pay charges incurred by you at the posted prices, including all applicable taxes and shipping fees.
3.6 Products produced and fulfilled by third parties. You agree and acknowledge that while Headie acts as the seller and merchant of record for transactions conducted on the Site, all products offered and sold on the Site are manufactured, produced, and fulfilled by third parties (“Suppliers”) and not by Headie. The Supplier(s) fulfilling your order will be responsible for all processing and shipping related to your order. The availability of products on our Site does not indicate a corporate affiliation with or endorsement of any product, service, or Supplier. You agree and acknowledge that Headie does not provide any warranties of any kind with respect to products sold on the Site as further described in Section 13 below.

4. Shipping and Delivery

Shipping and delivery of products purchased through the Site are subject to our Shipping Policy, which is incorporated by reference into these Terms. You should review the Shipping Policy carefully before placing your order. Title and risk of loss pass to you upon transfer of the products to the delivery service or carrier.

5. Pre-Ordering

Pre-order products purchased through the Site are subject to our Pre-Order Policy, which is incorporated by reference into these Terms.

6. Discounts & Promo Codes

6.1 Promotions. From time to time, we may offer promo codes or other offers (“Promotions”) which can be used for eligible items on the site. Promotions are valid for a limited time only and may be modified or canceled at any time without notice. Promotions apply only to qualifying items, and exclusions, restrictions, and limitations may apply. Promotions: (a) cannot be combined with other Promotions; (b) cannot be redeemed for cash and have no cash value; and (c) are offered while supplies last. Unless otherwise noted, Promotions are limited to one use per customer. If you return any of the items ordered with a Promotion, any Promotion discount amount will be subtracted from any return credit. Promotions are void if restricted or prohibited by law.
6.2 Additional Promotion Terms. Some Promotions may contain additional terms which are specific to and apply to a particular Promotion (“Promotion Terms”). If there is a conflict between any Promotion Terms and these Terms, the Promotion Terms will govern.

7. Returns, Refunds & Exchanges

Returns and refunds for Products purchased through the Site are subject to our Return and Refund Policy, which is incorporated by reference into these Terms.

8. Intellectual Property

8.1 Ownership: All content on our website, including but not limited to images, logos, text, and product descriptions, is the property of Headie or its licensors and is protected by copyright, trademark, and other intellectual property laws.
8.2 Limited License: You are granted a limited, non-transferable, and non-exclusive license to access and use our Site for personal, non-commercial purposes. Any other use, including reproduction, modification, or distribution of our content, is strictly prohibited.

9. Prohibited Activities

You agree not to engage in any of the following activities:

Violating any applicable laws or regulations.
Attempting to interfere with the operation of our Site or services.
Posting or transmitting any harmful or offensive content.
Using our site to distribute unsolicited advertisements or spam.
Attempting to impair or harm any of our computer, technological, security, or related systems, or transmitting software viruses, worms, Trojan horses, malicious code, spyware, malware, or any other damaging computer code, software, or files.
Interfering with, disabling, or disrupting the Site, or any of the processes, servers, or networks supporting the Site.
Circumventing any technological or security measure we use in connection with providing the Site.
Using any robot, data mining method, spider, scraper, survey, monitor, or other similar data gathering or extraction tool, or any other means, to access, copy, download, or reproduce any user information, web page or other asset contained on the Site.

10. Resale and Export, Intended Product Usage

10.1 Goods Not for Resale or Export. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. We may place limits on purchases and we do not authorize the purchase of commercial quantities of our products or services. We may restrict orders placed by or under the same customer account, the same credit card or payment method, and/or orders that use the same billing and/or shipping address. We reserve the right to limit, cancel, or prohibit orders that appear to be placed in violation of these Terms, as determined by us in our sole discretion. You further represent and warrant that all purchases are intended for final delivery to locations within the U.S.

10.2 Intended Product Usage. You acknowledge and agree that all products offered on the Site are intended for legal usage only, and you agree that your usage of any product purchased through the Site will comply with applicable law. No products sold are intended for tobacco or nicotine product use. You must consult local laws in your state and city to ensure you are in compliance prior to making any purchase through the Site.

11. Reviews

11.1 Review Submission. You may be able to submit reviews of products purchased through the Site. Reviews must be based on actual purchases made through the Site, and we reserve the right to verify purchase history before publishing a review. By submitting a review, you grant us the right to use, reproduce, and publish your review in any media.

11.2 Disclaimer of Liability. We are not responsible and have no liability for the content of reviews.

11.3 Prohibited Content. Reviews must not contain:

Offensive, abusive, or defamatory language.
Personal information or confidential data.
Spam, advertisements, or promotional content.
Content that infringes on any intellectual property rights.
Content which is inappropriate, misleading, or obscene.

11.4 Modification and Deletion. We reserve the right to delete or modify any review that violates this Section 11, or these Terms.

12. Privacy and Security

12.1 Privacy Policy: We take your privacy seriously. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.

13. Disclaimer of Warranties

13.1 ALL PRODUCTS OFFERED ON THIS SITE ARE PROVIDED “AS IS” AND, HEADIE MAKES NO WARRANTIES WHATSOEVER WITH RESPECT TO THE PRODUCTS OFFERED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

13.2 SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO SECTION 13.1 MAY NOT APPLY TO YOU.

13.3 Although Headie provides no warranties for products offered on our Site, certain manufacturers may provide a warranty, which may be detailed in the product's description on our Site, and/or included with the product packaging. You agree and acknowledge that Headie shall not be liable under any circumstances for any breach of warranty claims arising out of a manufacturer’s failure to honor any warranty.

14. Limitation of Liability

14.1 IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, LOST PROFITS, OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
14.2 OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
14.3 The limitation of liability set forth in Section 14.2 shall: (i) only apply to the extent permitted by law and (ii) does not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.

15. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, due to your use of the Site and/or your breach of these Terms.

16. Dispute Resolution

THIS SECTION GOVERNS HOW DISPUTES BETWEEN YOU AND HEADIE ARE RESOLVED, AND REQUIRES THAT DISPUTES BE SUBMITTED TO MEDIATION FOLLOWED BY BINDING INDIVIDUAL ARBITRATION. PLEASE REVIEW THIS SECTION CAREFULLY AS IT LIMITS CERTAIN RIGHTS INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, AND THE RIGHT TO PARTICIPATE IN CLASS OR OTHER COLLECTIVE ACTIONS.

Overview of Dispute Resolution Process

Headie is committed to participating in a consumer-friendly dispute resolution process. In the unlikely event of a dispute, these Terms are designed to provide for expedited and efficient resolution through mediation and if necessary followed by binding arbitration, both administered by the American Arbitration Association (“AAA”).

Agreement to Arbitrate

You and Headie (collectively, the “Parties”) mutually agree that any dispute, claim, counterclaim, or controversy arising out of or relating to these Terms – including the applicability, breach, termination, validity, enforcement, or interpretation thereof – or the use of the Site and services (collectively, “Disputes”) will be subject to preliminary mediation and if that is not successful, settled by binding individual arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to a Dispute, the Parties mutually agree that the arbitrator will decide the issue.

Exceptions to Arbitration Agreement

The Parties mutually agree that the following claims are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) any claim related to actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; and (ii) any claim seeking emergency injunctive relief based on exigent circumstances. Filing of claims subject to these exceptions shall not be deemed a waiver of either Party's right under the Arbitration Agreement to have all other Disputes determined by individual arbitration in accordance with the terms of the Arbitration Agreement.

Arbitration and Mediation Rules

The Arbitration Agreement shall be governed by the Federal Arbitration Act. Mediation proceedings will be administered by the AAA in accordance with the AAA Commercial Mediation Procedures and arbitration proceedings will be administered by the AAA in accordance with the AAA Consumer Arbitration Rules, with both proceedings further subject to other AAA rules determined to be applicable by the AAA (the “AAA Rules”) then in effect, except as modified here. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.

Jury Trial Waiver

THE PARTIES ACKNOWLEDGE AND AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AS TO ALL ARBITRABLE DISPUTES.

No Class Actions, Representative Proceedings, or Mass Arbitrations

THE PARTIES ACKNOWLEDGE AND AGREE, TO THE FULLEST EXTENT PERMITTED BY LAW, TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE OR MASS ARBITRATION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING AS TO ALL DISPUTES. THE PARTIES FURTHER ACKNOWLEDGE AND AGREE, TO THE FULLEST EXTENT PERMITTED BY LAW, TO WAIVE THE RIGHT TO PARTICIPATE IN ANY MASS ARBITRATIONS. Unless the Parties both otherwise agree in writing, the arbitrator/mediator may not consolidate or join the claims of other persons or parties, or otherwise preside over any form of class, collective, or representative proceeding. If the “class action lawsuit” waiver, the “class-wide arbitration” waiver, or the "mass arbitration" waiver in this paragraph is held unenforceable with respect to any Dispute, then the entirety of the Arbitration Agreement will be deemed void with respect to such Dispute and the Dispute must proceed in court. If the “collective action” or “private attorney general action” waiver in this paragraph is held unenforceable with respect to any Dispute, those waivers may be severed from this Arbitration Agreement and the Parties agree that any collective claims and private attorney general claims and representative claims in the Dispute will be severed and stayed pending the resolution of any arbitrable claims in the Dispute in individual arbitration.

As a condition precedent to the filing of an arbitration claim, the Parties agree to first mediate any claims between them with AAA. Any Party refusing to mediate shall not prevent the other Party from pursuing their claims in arbitration. The Parties will share the cost of mediation equally. Nothing herein will be construed to prevent any Party’s use of injunction, and/or any other prejudgment or provisional action or remedy. Any such action or remedy will not waive the moving Party’s right to compel arbitration of any dispute. The Parties agree to also meet and negotiate in good faith in order to resolve any disputes which may arise between them.

Survival Past Termination

Unless superseded by a later arbitration agreement between the Parties, this Arbitration Agreement will survive the termination of these Terms.

17. Governing Law

Except as otherwise provided in Section 16, these Terms and the Privacy Policy shall be governed by the laws of the State of California without regard to its conflict of law provisions. Judicial proceedings that are excluded from the Arbitration Agreement in Section 16 must be brought in state or federal court in Orange County, California, unless you and Headie both agree to some other location. You and Headie both consent to venue and personal jurisdiction in Orange County, California.

18. Copyright Infringement

In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), we will respond appropriately to claims and reports of copyright infringement taking place on or through the services.

If you are a copyright owner or an authorized representative of a copyright owner, please report any alleged copyright infringements taking place on or through the Site by submitting a DMCA Notice of Alleged Infringement (“Notice”) as described below. Upon receipt of a properly completed and delivered Notice, we will take those actions we deem appropriate in our sole discretion, subject to our obligations under the DMCA, including removal of the infringing activity from the Site.

DMCA Notice of Alleged Infringement

Identify the copyrighted work that you claim has been infringed, or if multiple works are covered by the Notice, please provide a comprehensive list of the copyrighted works you claim have been infringed.
Identify the infringing activity (i.e. the material that you claim is infringing upon the copyrighted work) and the location of the infringing activity (typically by providing the URL of the relevant area or section of the Site).
Provide your mailing address, telephone number, and email address.
Include both of the following statements in the body of the Notice:

“I hereby state that I have a good faith belief that the alleged infringing use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
“I hereby state that the information in this Notice is accurate, and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright that is allegedly infringed.”

Provide your full legal name and your electronic or physical signature.
Deliver this Notice, with all above items completed, to Headie: WM Headie LLC, Attn: Legal Department, 41 Discovery, Irvine, CA 92618.

Please note that, pursuant to 17 U.S.C. § 512(f), any knowing material misrepresentation could subject the complaining party to liability for any damages, costs, and attorney’s fees incurred by Headie as a result of the Notice and allegation of copyright infringement.

19. Miscellaneous

19.1 Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 19.1 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
19.2 No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Headie.
19.3 No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
19.4 Notices. (a) To You. We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. (b) To Us. To give us notice under these Terms, you must contact us as follows by personal delivery, overnight courier, or registered or certified mail to Headie at 41 Discovery, Irvine, CA 92618, Attention: Legal Department. Notices provided by personal delivery will be effective immediately. Notices provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
19.5 Severability. If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
19.6 Entire Agreement. Our order confirmation, these Terms (including but not limited to the Return and Refund Policy, Shipping Policy, and Pre-Order Policy), and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

20. Contact Information

If you have any questions or concerns about these Terms or your order, please contact us at:

Email: support@Headie.com

By using our Site, you acknowledge that you have read, understood, and agree to these Terms.